Harry Potter and Amazon Delivery Problem

When I pre-ordered the seventh Harry Potter book from amazon.com on May 5, 2007, I was GUARANTEED that I would receive the book on the official releaase date (July 21, 2007). Well it is after 10pm EST and I still have yet to get my book.

At 5pm I tried to track my package via UPS, the tracking information stated that the book was delivered July 21 at 6:53am. Umm I never got it. I called UPS and they said that meant that the book was delivered to the United States Postal Service and that USPS would finish delivery. Say WHAT?? By 6pm I still had not received my book from either UPS or USPS.

I went on about my day a bit miffed. Oh well. Then I thought about it, I won't get the book tomorrow because it is Sunday and I won't get the book before I leave for work on Monday. Thanks Amazon. At 9pm I was at target and they have the book for $17.99, the same price I paid at amazon without the lovely shipping fee. I am steaming mad.

I went to the amazon.com site and it says the following:
Harry Potter and the Deathly Hallows Update
The vast majority of Harry Potter and the Deathly Hallows orders which qualified for Guaranteed Release-Date Delivery have now been delivered. If you have not received the delivery of your order, and your order qualified for Guaranteed Release-Date Delivery, you can contact us through our Contact Us form on this page.

Whatever Amazon. I am not using your idiotic form. I am calling you. I am typing this blog as I am holding for them to answer because they are "experiencing a high call volume." I wonder why. "Thank you for calling we will be with you shortly." Oh really? I think I am going on 30 minutes at this point.

I know most adults out there are wondering why I am so angry. With most books I read I wouldn't really care when it arrived. However, I am nervous that by delaying reading the book I will overhear or read on the web the ending of the book. That's just not fair to me. So when the customer service rep answers the phone I am going to ask for a FULL refund. Do not deliver. I will buy the book elsewhere tomorrow. Thanks but no thanks Amazon.

40 minutes later - Customer service rep: the book will be delivered on Monday.
No thanks. They were very gracious in giving me a FULL refund including the shipping costs. I will just go buy it at the store. Thanks for the disappointment Amazon.